Privacy Policy


These conditions regulate access to and use of the website owned by: Superbotânica, LDA with headquarters at Travessa Pereira 16A – Warehouse G1 – Lisbon, NIPC no. 515466360 and Share Capital: €10,000.

Hereinafter referred to as Superbotany.

Navigation and use of the website assigns the visitor the status of user of the same and implies acceptance without any reservation of these conditions, so the user must read of them when you want to browse or use the website.

Superbotânica recognizes the importance of protecting the privacy of information that may be provided by those who visit the site. For this reason, Superbotânica undertakes to make the necessary efforts to respect the privacy of users, seeking to strike a balance between their legitimate business interests in obtaining and using the information received through and about users, and their reasonable expectations of privacy. Superbotânica then explains how it manages and treats the information it obtains about users whenever they visit the site.

Superbotânica declares its respect and compliance with the provisions of Regulation EU 2016/680 and other national data protection legislation, under which the protection of natural persons is regulated with regard to the processing of personal data and the free movement of personal data.

Superbotânica, in accordance with current legislation, informs that the personal data that the user provides through the use of the website or by registering therein will be stored in an automated file of personal data, owned by him.
Superbotânica keeps personally identifiable information, such as name, postal address, email address and other identical data, but only with the express consent of the website user.

Superbotânica will collect, process and/or use the information provided for the purpose of clarifying doubts to users of the website regarding the products and services offered therein, to keep users informed and/or collect their opinion on promotions, products and services that may be of interest to them, using, to do so, promotional and information leaflets or other similar material sent, preferably via e-mail and also to process orders.

When it is necessary, Superbotany will ask the user to fill out the Data Update form, which will be made available for this purpose on the website.

Superbotânica also undertakes not to share or provide the information collected to third parties, except with express authorization. However, in order to meet the user’s orders, Superbotânica may need to communicate or assign user information to other companies in the group, as well as to third parties with whom it has agreements established, in particular for logistical purposes. The user consents, by means of acceptance of this policy, to the collection, processing and/or use by other companies of the group or third parties with whom Superbotany has agreements, for this purpose.

Access to personal data will be restricted to authorized persons. Superbotany maintains the levels of data protection security in accordance with current legislation on the security measures of automated files containing personal data, and establishes all technical means at its fingertips to ensure the privacy of the data that the user entrusts to the Superbotany company and to prevent its loss, unauthorized misuse and alteration and access, without prejudice to alert the user to the fact that internet security measures are not impregnable. The site contains a Secure Sockets Layer (SSL) Certificate that ensures the authentication of the site and its owner, but also ensures secure communication: all information exchanged between you and the site will be encrypted using the SSL security protocol.

The user has the right to:
a) access and review your personal data and to require its correction, alteration, update and deletion or blocking, as well as the right to withdraw the consent given, at any time and free of any costs, through the email
b) complain to the supervisory authority – National Data Protection Commission;
c) know the existence of a data breach/security incident.

The user already expressly consents to the collection, processing and/or use by Superbotânica of his personal data obtained through the use of the website or through his registration thereof. At the time of registration on the site, the user is asked to confirm, if he so chooses, the authorization to process his personal data for marketing purposes, by marking this option on the form. If you choose not to register, such confirmation is requested at the time of making a purchase. If you choose not to grant authorization to process your personal data, your data will be used exclusively for the purpose of satisfying an order or order.

Any non-personal information, communications and material that you send to the site or to Superbotânica by email will be considered non-confidential data. Superbotânica is free to use and reproduce any of this information freely and for any purpose. Specifically, Superbotânica will have the freedom to use ideas, concepts, know-how or techniques contained in this information, for any purpose, including development, manufacture or marketing of products. All information that the user submits to the site must be true, not violate the rights of others and be legal.

Superbotânica uses the “cookies” technology through which its servers deposit special codes on the user’s computer. This information helps determine the total number of visitors to the site, continuously and the types of Internet browsers and operating systems used by users. This information is used for the sole purpose of facilitating navigation on the site and customizing the service that is provided to users. Under no circumstances will Superbotânica use this information to personally identify users or cross-reference information with any type of personal information that is voluntarily offered on or through the site.

As a value-added service for the user, Superbotânica provides links to other sites. Superbotânica seeks to carefully select web pages that it believes are useful and that meet their high levels of demand. However, Superbotânica cannot guarantee these levels on all links it proposes, nor can it explicitly or implicitly guarantee the accuracy of the information contained therein. It is not up to Superbotânica, thus, any responsibility for the content and use of these same web pages outside the Superbotânica.

By accessing the site, you are granted a limited use license for that site. This license gives you a limited right of use, not exclusive and only for your private use, over the content of the site.

The site is a work protected by Copyright and Related Rights and Industrial Property Rights. The site and each of its elements (such as trademarks, logos, photographs, images, illustrations, texts, video clips, etc.) are the exclusive property of Superbotânica, the only entity authorized to use the Intellectual Property Rights and the associated personality rights, not granting this license, nor any right to the user other than to consult the site.

Reproduction of any documents published on the site is only authorized for the sole purpose of information, for strictly personal and private use. Any reproduction or representation, in whole or in part, of the website or any of the elements that compose it, in any form whatsoins, and in any form whatsoins, for other purposes, including commercial purposes, is expressly prohibited.

You acknowledge and agree that your use of the site is your sole and exclusive responsibility.

Superbotânica does not generally control the use that users make of the site and, in particular, does not guarantee that users use the Site in accordance with the Law, these conditions of use, morals and good customs commonly accepted in public order, nor that they do so diligently and prudently.

Superbotânica does not warrant or represent that this site or any of the materials offered on it will be accurate, reliable, correct, useful, provided in an appropriate time, uninterrupted, safe, free of defects or error-free.

The website and all materials offered on it are for general consumer information purposes only. Neither the site nor any materials are intended to constitute (and do not constitute) the practice of advice or the provision of content, data, software, information, products and/or services. Any mention of professionals or information (including, but not limited to, its contents and results) contained in or provided through the Website is for the general purpose of general consumer information and does not imply the endorsement of Superbotany or that Superbotany has any association with such professionals.

Superbotânica will only be liable for the damages that the user may suffer as a result of the use of the site when they are attributable to an individual action of that, recognizing and accepting the user that the use of the site and the services offered is carried out under its sole responsibility and risk. In jurisdictions that do not allow the exclusion and limitation of certain warranties, Superbotânica’s liability will be limited to the extent permitted by law.

Without prejudice to the liability for damages that may result, Superbotânica may, on an immediate and unauthorized nature and without notice, resolve and terminate its relationship with the user, interrupting its access to the site or the corresponding services, if it detects a use of the same or any of the services linked to the same contrary to the applicable conditions.

Superbotânica may, at any time and without notice, change the presentation and configuration of the website, as well as these conditions or, where appropriate, introduce new conditions of use by publishing it on the site, in order to be known by the user at the time of access to it and before making use of it.

The use of the website, once the changes that apply have been made, will mean the user’s acceptance of these modified conditions.

Portuguese Laws apply, subjecting the parties to the exclusive jurisdiction of the Portuguese Courts.